Terms of Service

Terms of Service

By making a purchase on our website, you agree to the terms and conditions outlined in this Terms of Service policy. Please read carefully before completing your order.

General Information

Store Name: Essentials Melbourne
Contact Information: For any inquiries, please email us at info@essentials-melbourne.com
Jurisdiction: These terms are governed by the laws of Essentials Melbourne, Australia

Eligibility to Purchase

  • By placing an order, you confirm that all details provided are accurate and complete.

  • You must be at least 18 years of age or have the consent of a legal guardian to make purchases on our website.

Products and Pricing

  • Prices listed on the website are in Essentials Melbourne, Australia and include applicable taxes unless otherwise stated.

  • We reserve the right to adjust prices, descriptions, or availability of products without prior notice.

  • While we strive for accuracy, errors in pricing or product descriptions may occur. If an error is found, we reserve the right to cancel or amend orders as needed.

Order Placement and Acceptance

  • Once an order is placed, you will receive a confirmation email. This does not signify acceptance of your order; it indicates that your order has been received.

  • We reserve the right to cancel or refuse any order due to suspected fraud, unauthorized payment, or product unavailability.

Shipping and Delivery

  • Orders are shipped within the specified timeframe listed on the website.

  • Zuzanna Butik is not responsible for delays caused by shipping carriers or customs clearance.

  • It is the customer’s responsibility to provide accurate shipping details. Incorrect addresses may result in additional charges or delays.

Returns and Refunds

Our refund policy is outlined separately and forms part of these Terms of Service. By making a purchase, you agree to the conditions set forth in the refund policy, including:

  • Items not eligible for return (e.g., sale items, electronic items, intimate wear).

  • The requirement to notify us within 14 days of receiving the product for any return requests.

  • The necessity of providing a return label for all returns.

Liability

  • Essentials Melbourne is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • We make no guarantees regarding the suitability or functionality of our products for specific purposes.

Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in that policy.

Prohibited Use

You agree not to:

  • Use the website for illegal purposes.

  • Transmit any malicious code, viruses, or harmful components.

  • Exploit or manipulate the website in any way that could harm the business or other users.


Modifications to the Terms of Service

Essentials Melbourne reserves the right to update or change these terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the website indicates your acceptance of the updated terms.

Contact Us

If you have any questions regarding these Terms of Service, please reach out to us at info@essentials-melbourne.com

Thank you for choosing Essentials Melbourne!